SHIPPING POLICY

Last updated: [September/7/2026]

Production time: Most orders are produced and shipped within 2–7 business days after submission. Delivery time: This depends on the shipping method and destination:

Economy: 4–8 business days within the US
Standard: 2–5 business days within the US, or 10–30 business days internationally
Priority: 2–3 business days within the US, or 3–5 business days internationally, when available
Express Delivery: 2–3 business days total, including production, for eligible products shipped within the US

You can find the estimated ship-by date in your Orders tab and the estimated delivery date in the order details. These dates are estimates and aren’t guaranteed

MADE TO ORDER

Every DecoGnomes print is produced after you order it. We hold no
stock. This means each piece is printed for you specifically, and it
also means orders take a little longer to reach you than warehouse
items do.

PRODUCTION TIME

Prints are typically produced within [3] business days
of your order being confirmed. You will receive an email with tracking
details as soon as your order ships.

DELIVERY TIME

Once shipped, delivery typically takes [7] business days.
Total time from order to doorstep is therefore usually
[3] + [7] business days.

These are estimates, not guarantees. Carrier delays, weather and
holiday periods can extend them.

WHERE WE SHIP

We currently ship within the United States only. Our prints are
produced at a facility in the United States, so your order does not
cross an international border and no customs charges or import duties
apply.

If you are outside the US and would like to order, please contact us
at [team@decognomes.com] before purchasing and we will let you know whether we can
reach you.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your address and
the size of your order.

ORDER ADDRESSES

Please check your delivery address carefully before completing
checkout. Because production begins quickly, we may not be able to
change an address after an order is placed.

If a parcel is returned to us because the address was incorrect or
incomplete, we can reship it, but we will need to charge the cost of
reprinting and reshipping.

LOST OR DELAYED PARCELS

If tracking shows no movement for 10 business days, or your parcel is
marked delivered but has not arrived, contact us at [team@decognomes.com] and we
will open an investigation with the carrier and put it right.

QUESTIONS

Barkha Verma, Founder
Team@decognomes.com