PRIVACY POLICY

Last updated: [September/7/2026]

This policy explains what personal information [Decognomes]
(“we”, “us”) collects when you visit or buy from decognomes.com,
why we collect it, and who it is shared with.

WHAT WE COLLECT

When you place an order, we collect:

your name
your email address
your shipping address
your billing address
your phone number, if you provide one

We do NOT receive or store your full card details. Payments are
handled by our payment provider, who processes card information
directly.

When you browse the site, we may also collect standard technical
information such as your IP address, browser type, device type and
the pages you visit. This is used to keep the site working and to
understand how it is used.

WHY WE COLLECT IT

to process and deliver your order
to send order confirmations and shipping updates
to respond to your questions
to handle returns, replacements and refunds
to meet our tax and accounting obligations
to detect and prevent fraud

WHO WE SHARE IT WITH

We do not sell your personal information. We share it only where it
is necessary to fulfil your order:

Our print partner, who receives your name and shipping address
in order to produce and post your print.
Our payment provider, who processes your payment.
Shipping carriers, who receive the details needed to deliver.
Our website host, which stores order records securely.

Each of these receives only what it needs, and may not use your
information for its own marketing.

Our site uses cookies to keep your shopping cart working and to
remember your preferences. You can block or delete cookies in your
browser settings, though the cart may not function correctly without
them.

HOW LONG WE KEEP IT

We keep order records for as long as required for tax and accounting
purposes, typically seven years. Information collected for enquiries
that did not lead to an order is deleted once the enquiry is closed.

YOUR RIGHTS

You may ask us to:

tell you what personal information we hold about you
correct anything that is wrong
delete your information, where we are not required to keep it
stop sending you marketing email

Email [team@decognomes.com] and we will respond within 30 days. Depending on where
you live you may have additional rights under local law, and we will
honour those.

MARKETING

We will only send you marketing email if you have asked us to. Every
marketing email includes an unsubscribe link, and unsubscribing takes
effect immediately.

CHILDREN

Our store is not directed at children under 13, and we do not
knowingly collect their information.

SECURITY

Our site uses encrypted (HTTPS) connections, and access to order data
is restricted. No online service can promise perfect security, but we
take reasonable steps to protect your information.

CHANGES

If we change this policy we will update the date at the top of this
page.

CONTACT

Decognomes

team@decognomes.com